Telecoms Operators Pay N1.3 Billion Fine in 9 Months

ABUJA: The big four telecoms operators in the country paid N1.28 billion fine to the Nigerian Communications Commission (NCC) in nine months, Biztellers findings have shown.

MTN, Glo, Etisalat and Airtel paid the amount between June 2012 and March this year for breaking rules on promos and lottery and for offering not-up-to-standard services.

The telecoms firms paid N1.12 billion in June last year when they were all fined for providing bad services to their subscribers.

Telecoms Operators Pay N1.3 Billion Fine in 9 MonthsMTN Nigeria and Etisalat Nigeria paid N360 million each while Airtel Nigeria and Globacom also paid N270 million and N180million respectively for offering bad services.

Also, in February this year, the telecoms regulatory agency slammed a fine of N22 million on the four major telecoms operators for flouting the ban on lotteries and promos.

MTN paid N10 million to NCC on account of five promotions it contravened at N2 million for each promotion while Etisalat paid N6 million for three promotions in its network. Airtel paid N4 million for running two promotions against the ban while Globacom paid N2 million for one promotion.

In March, NCC again fined MTN N90 million for failing to meet up with the industry’s Key Performance Indicator (KPI) test carried out on its network late last year.

NCC’s director of public affairs Dr. Tony Ojobo had said that, “We had carried out KPI test late last year to ascertain the quality of service of the operator and funny enough, we discovered that MTN didn’t meet up with the KPI test, so we were left with no option than to ask MTN to pay N90 million.”

The telecoms industry regulatory agency’s new regulatory guidelines have stipulated that operators will now be subjected to sums ranging from N1 million to N5 million in punitive fines per violation and in severe instances, may have their licence revoked by the government.

According to its provision, any violation of the guidelines will also attract N1 million fine per violation while companies that fail to provide information required or provide information which is false or misleading will also be fined N1 million per violation.

In the case of a company’s failure to obtain prior approval of the NCC before promotion of goods and services, the defaulting company will pay N2 million per violation.

The NCC rules also prescribe that failure or refusal by an operator to register any promotions with the Consumer Protection Council within the specified period will attract N5 million fine per violation.

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