FAAN decries poor handling of facilities by passengers at airports

LAGOS: Managing Director of the Federal Airport Authority of Nigeria (FAAN), Mr. George Uresi yesterday lamented over the poor way passengers were handling most of the facilities installed at the various airports for the purpose of their comfort and safety.

Speaking during the 7th Travel and Business News Safety, Security and Service Summit organised by Travel and Business News at the NCAA annex, Murtala Muhammed International Airport Lagos, the Managing Director who was ably represented by the General Manager Airport Safety Service of FAAN, Mr. Peter Onyeri pointed out that the way and manner passengers were handling most of the facilities at the airports was very bad.

According to him, one thing that we want to draw the attention of the travelling passengers to is how some of them are handling our facilities at the airport, it is very bad, some of them even go to the extent to purposely damage those facilities.

He said further”Some of the equipment have been damaged, the point is that while we are trying to make our people feel comfortable, they are spoiling things for us, for instance, the convenient facilities that we installed at the various airports are been damaged by some passengers, some of them don’t even know how to use the censor. Most times we find broken parts of our toilets facilities after usage by most passengers, it is bad”

Mr. Uresi further noted that apart from the toilet facilities another facility that people around the airports vandalise was the airport perimeter fencing adding that some parts of the cables that was used as the fence were been cut-off and carted away by unknown persons.

“In many of the airports where we put in these fences, people go there with cutters and deliberately cut-off these fences, roll it up and disappear, in Abuja where we try to put in more sophisticated perimeter fencing, we found out that people come there and bore holes under the fence to go through it to appear on the air-side, this is really bad” he stressed

While speaking on the theme of the summit: “Building Strong Carriers In Africa Through Sustainable Financing Options And A Robust Economic And Safety Strategy: A Case Study of Nigeria.”, Mr. Uresi stressed that for that to happen in Nigeria the airports must be well equipped with facilities to serve the strong carriers.

He further explained that FAAN was doing its best to ensure that the first phase of the airport restructuring project was completed and commission for use by December 2012.

“We are trying our best to make sure that we put in good equipment and facilities at the various airports. We have just dispatched some fire tenders at the Nnamdi Azikiwe International Airport, Abuja and the Murtala Muhammed International Airport, Lagos and as I speak another seven are on ground awaiting to be dispatched to other airports”

“We are trying our best to ensure that the restructuring  work at the General Aviation Terminal (GAT) in Lagos and that of Owerri and Benin are all completed and ready for use by December during the Christmas period and as you know, there are a lot of factors that have delayed the on-going work but by December, we should be able to deliver on these airport” he affirmed.

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