Aviation
DHL Africa’s success streak continues in 2014
CAPE-TOWN – Having won multiple awards for its work in Africa in 2013, DHL Express has once again been recognized for various achievements in the region, highlighting its continued investment and commitment to developing and improving customer service and human talent across the continent.
Since January 2014 the logistics company has received eleven global awards, including Stevie and Jobberman.com awards, which recognize achievements in staff excellence, customer service, service delivery and HR management, to name a few.
According to Charles Brewer, Managing Director of DHL Express Sub-Saharan Africa, these awards highlight how the company is consistently able to unlock human capital potential, and marry these talents with innovative industry solutions which ultimately improve the level of customer service in Sub-Saharan Africa.
He says that these awards draw attention to the caliber of talent available on the continent, as well as the importance of continually developing employees’ talent and engagement levels. “If developed and managed correctly, these engagement levels can result in employees offering exceptional service to clients.
“According to a recently published survey conducted by Emergence Growth, employee engagement in Sub-Saharan Africa is higher than in all other global regions measured, and as many as 72% of employees in the region are considered “engaged”.
“According to the study, an engaged employee is considered one that is fully absorbed in their work, intellectually involved and thus motivated to do their best work for the company. We ensure that talent and employee development plays an integral role in our ongoing strategy, as valuable and engaged staff will ensure a successful and profitable business.”
The awards won in 2014 thus far include Jobberman.com’s 100 best places to work in Nigeria, a Gold Stevie Award for Sales Turnaround of the year, a Silver Stevie Award for Customer Service Training team of the year, two Bronze Stevie Awards in the insurance and customs category, two PMR Africa Awards (Gold and Diamond) in Namibia, two PMR Africa Awards (Gold and Silver) in South Africa and two PMR Africa Awards in Kenya.
Brewer says that these awards are testament to the company’s vision, passion and attitude. There is a healthy mix of recognition ranging from customer service to motivated employees – both of which form part of our four pillars, which are Motivated People, Great Service Quality, Loyal Customers and a Profitable Network.
“We truly value external recognition and believe that it affirms our position as the International Specialists in Africa. With our continued investment and expansion planned across Africa, we are confident that 2014 will be another great year for us – 36 years and counting in Africa and we’re showing no signs of slowing down,” concludes Brewer.
Aviation
Accra Bound Aircraft Loses Engine Mid-Air After Departing NAIA, Abuja
An Abuja-Accra flight experienced technical difficulties mid-air on Friday, forcing it to return to Abuja, shortly after departure.
The Nigerian Safety Investigation Board (NSIB) made the disclosure in a statement, adding that it has launched investigation into what it described as a serious accident.
Director, Public Affairs and Family Assistance, NSIB, Bimbo Olawumi Oladeji stated that preliminary investigations revealed the aircraft experienced an engine number two indication issue.
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It was gathered that the aircraft, with registration number 5NKAL which was operating a flight from the Nnamdi Azikiwe Airport, Abuja (DNAA), to Kotoka International Airport, Accra (DGAA).
She explained that four persons were onboard when the incident occurred. The crew immediately requested for a diversion back to Abuja due to the engine indication.
Oladeji added that the crew managed to safely land the aircraft at Abuja Airport at 18:16 UTC.
There were no injuries reported, and all individuals on board are safe.
Aviation
FG Secures 12 Pre-Owned Alpha Jets to Bolster Nigeria’s Air Power
Nigeria has acquired 12 pre-owned Alpha Jets from the French Air Force as part of efforts to enhance the operational capacity of the Nigerian Air Force (NAF).
The deal, facilitated through SOFEMA, a French military and aeronautics company, was announced by Olusegun Dada, Special Assistant to President Bola Tinubu on via X on Thursday.
He said, “All the 12 aircraft are ready for shipping.”
The Alpha Jet, a product of Franco-German collaboration, is a versatile military aircraft designed for light attack and advanced training missions.
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Equipped to carry bombs, rockets, and missiles, the aircraft also features a gun pod for close air support.
The NAF already operates 11 Alpha Jets, but this latest procurement signals a significant boost to its fleet.
Dada also confirmed that the Air Force is expecting 24 M-346FA light attack aircraft, ordered during the administration of former President Muhammadu Buhari.
The first batch of these Italian-made aircraft is expected to arrive early next year.
Air Chief Marshal Hasan Abubakar, the Chief of Air Staff, described the acquisitions as a testament to President Tinubu’s commitment to bolstering the armed forces.
“This renewal of our aircraft fleet reflects the government’s commitment to ensuring the safety and security of Nigerians,” Abubakar said.
The announcement comes on the heels of President Tinubu’s three-day state visit to France, where he met with French President Emmanuel Macron.
The visit, which took place from November 27 to November 30, highlighted deepening ties between the two nations.
To ensure the sustainability of its expanding fleet, the Air Force has proposed establishing a local maintenance hub.
Speaking in October, Abubakar noted that six units of the M-346FA aircraft were already in production, with the initial batch of three expected to be delivered in early 2025. The full fleet is projected to arrive by 2026.
“These developments underscore the importance of creating a domestic support system for the long-term upkeep of our aircraft,” Abubakar added.
Aviation
Festive Season: Aero Contractors Slashes Ticket Prices To N80,000
As the holiday season draws near, Aero Contractors has introduced a minimum ticket price of N80,000 for all local flights.
The move, which will last until January 2024, aims to ease the financial burden on Nigerians amid the high cost of living.
Ado Sanusi, Managing Director of Aero Contractors, made the announcement on Tuesday during a press briefing, describing the fare reduction as a gesture to help Nigerians celebrate Christmas and the New Year without the stress of steep ticket prices.
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Sanusi said, “We understand the economic hardship Nigerians are facing, especially with high ticket prices, and we know the holiday season is nearby.
“In the spirit of Christmas, Aero Contractors has introduced what we call pocket-friendly Christmas prices. These fares, starting at N80,000, will apply to all our destinations, allowing Nigerians to travel without excessive costs.”
As of Tuesday afternoon, an economy class ticket from Lagos to Abuja was priced at N99,643, while business class tickets were being sold for N189,167.
Sanusi further explained that the initiative was designed to make it easier for families to reunite during the holidays.
“This is a way for us, as an organization with a long history of serving Nigerians, to give back to our loyal customers. We want to make it possible for families to meet their loved ones during this festive season without worrying about exorbitant travel costs,” he added.