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NIMASA Unveils Service Charter In Move To Redefine Service

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The Nigerian Maritime Administration and Safety Agency (NIMASA) has launched its Service Charter, renewing its performance bond in the service of the country, the maritime sector, and its stakeholders.

The Assistant Director, Public Relations, NIMASA, Osagie Edward, revealed this in a statement in Lagos on Wednesday.

He divulged that the Minister of Marine and Blue Economy, Adegboyega Oyetola, commended the Management of NIMASA for her commitment to improved service delivery in line with the direction of the President Bola Ahmed Tinubu led administration.

Oyetola, who was represented by the Director, Maritime Safety and Security, Babatunde Bombata, commended NIMASA for embracing technological advancements, modernizing its operations, thereby improving its productivity and fostering sustainable growth in the maritime sector.

He also congratulated NIMASA on its Service Charter, calling it “a testament to NIMASA’s dedication to providing world-class service to maritime stakeholders, and fostering an environment that encourages sustainable growth in the Marine and Blue economy.

Oyetola said, “This Charter is not just a document, it symbolizes a renewed commitment to service excellence, responsiveness and continuous improvement within NIMASA.

“The Service Charter represents a public bond by NIMASA, to provide high quality, efficient and transparent services to stakeholders in the maritime industry and the general public.

“It is also a tool for accountability that sets out clear expectations for stakeholders and provides a mechanism for the Agency to measure its performance.”

The Minister recalled that the Agency had recently entered into a Performance Bond agreement for Ministerial Deliverables with the Ministry of Marine and Blue Economy.

He noted that among the three Management Scorecard Priorities outlined in the MDA Performance Management System (MPMS) is the ‘Service Wide Priorities’ which is aimed at enhancing service delivery throughout the maritime sector.

Earlier, the Chairman, Senate Committee on Marine Transport, Senator Wasiu Eshilokun Sanni, assured that the committee would work closely with NIMASA to provide maximum cooperation in appropriating funds for the Agency to achieve its objectives.

He urged NIMASA as a matter of urgency, to adhere to all service provisions, to become the best in Africa and the World by extension.

On her part, the National Coordinator SERVICOM Office, Presidency, Nnenna Akajemeli, noted that NIMASA is now a model in service delivery and the SERVICOM office in the Presidency has now made NIMASA a reference Agency for others in the country.

In her words, “Let me inform you all that we at the SERVICOM office in the Presidency are proud of the achievements of NIMASA in terms of Service delivery.

“The NIMASA Customer Experience Center is now a model we recommend to all other Agencies of government in Nigeria. We actually advise them to visit NIMASA Experience Centre and replicate same so the connectivity between the Government and the people can improve”.

In his welcome address, the DG, NIMASA, Dr. Bashir Jamoh, stated that the Service Charter was a significant milestone in the Agency’s journey to improve on her commitment in redefining service delivery.

He said, “Service Redefined, encapsulates our commitment to transforming the way we serve our stakeholders, the maritime community and the Nigerian people as a whole. It reflects our dedication to elevating the standards of service delivery, embracing innovation, and fostering a culture of excellence within our organization.

“Our Service Charter outlines our promises to all those who interact with NIMASA, whether they are Ship Owners, Seafarers, Port Operators, or members of the public. It sets clear standards for the quality of service they can expect from us, and establishes mechanisms for feedback and continuous improvement.”

Other dignitaries present at the launch included the Deputy Chairman, House of Representatives Committee on Maritime Safety Education and Administration, Hon. Uduak Odudoh, Rector, Maritime Academy of Nigeria, Oron, Commodore Duja Effedua (rtd.), among others.

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IMO Secretary General Congratulates NIMASA DG, Assures Support

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The Secretary General of the International Maritime Organisation (IMO), Arsenio Dominguez has congratulated the Director General of the Nigerian Maritime Administration and Safety Agency (NIMASA), Dr. Dayo Mobereola on his appointment by President Bola Ahmed Tinubu, GCFR.

This was contained in a conveyance letter he personally signed, in which he acknowledged the strides of the Agency in building a robust maritime sector in Nigeria.

According to Dominguez, the IMO commends the significant effort, initiatives, and investment that Nigeria has made in strengthening its maritime institutions.

In the words of Dominguez, “the focus on strengthening maritime law enforcement and security architecture has been welcomed by seafarers and flag States. The Deep Blue project and the C4i Centre as well as maritime piracy laws under the SPOMO Act are just some of the many investments that have set a new gold standard in the region in maritime security capacity building.

“IMO has long supported the regional role of the Yaoundé Code of Conduct and its Member States in strengthening maritime security and law enforcement. In this respect, we have been greatly encouraged with the continuation of this regional ownership with the formation and work of the Gulf of Guinea Maritime Collaboration Forum and Shared Awareness and De-confliction (GoG-MCF/SHADE) in 2021”.

He commended the Agency’s partnership with the various regional bodies, and expressed readiness of the IMO to work with Nigeria and other member states on many maritime issues with the aim of jointly tackling these issues.

“NIMASA’s partnership with the Interregional Coordination Centre (ICC) and the collaboration with the shipping industry, navies and the Yaoundé architecture has been instrumental in suppressing the threat of piracy to merchant vessels and seafarers in line with UN Security Council resolution 2634 (2022) on piracy and armed robbery in the Gulf of Guinea and IMO Assembly resolution A.1159 (32).

“I look forward to working with you and your colleagues on many of the maritime issues that we are jointly tackling and hope to welcome you in person at the IMO,” he added.

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New NIMASA DG Promises Purpose-Driven Organisation, Effective Communication

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The newly appointed Director General of the Nigerian Maritime Administration and Safety Agency (NIMASA), Dr. Dayo Mobereola says the Agency’s Management under his leadership will build a purpose driven organisation.

He also promised prioritising effective communication at all levels to enhance innovation, collaboration and synergy.

Biztellers reports that he made the assertion in his maiden address on his assumption of duty, where he also noted that the Agency under his leadership would prioritize safety, security, efficiency, environmental sustainability amongst others.

He said, “We must strive to foster innovation and excellence in everything we do. The maritime industry is constantly evolving, driven by technological advancements, changing market dynamics, and evolving regulatory frameworks.

“As leaders in the sector, we must embrace innovation, adapt change, and continuously seek ways to enhance the efficiency, competitiveness, and resilience of our maritime operations.

“I do not doubt that every individual within our organization has the potential to achieve greatness; we will therefore, ensure that we build a purpose-driven organisation by investing in our staff, processes, and the entire system to achieve our mandate. I aim to foster an environment of innovation, collaboration and synergy, creating an atmosphere that encourages the development of our employees’ skills, talents, and creativity.”

He also used the opportunity to express gratitude to the President of the Federal Republic of Nigeria, Asiwaju Bola Ahmed Tinubu, for entrusting him with the responsibility of steering the affairs of the Agency.

“I extend my heartfelt gratitude to His Excellency, the President of the Federal Republic of Nigeria for entrusting me with this crucial responsibility.

“I am highly aware of the immense trust and confidence the President placed in me. It is with great enthusiasm and a sense of purpose that I step into this position, fully committed to steering our organisation toward greater heights, while upholding the highest standards of integrity, diligence, and service to our nation”, he said.

He thanked the Honourable Minister of Marine and Blue Economy, Adegboyega Oyetola, CON, for his guidance throughout the appointment process, and expressed readiness to work with the Minister in achieving the objectives of the Ministry for the sector.

Earlier, the Agency’s Executive Director, Finance and Administration, Chudi Offodile who led other Management staff to receive the DG noted that the entire Management and staff of the Agency were elated to welcome him to the Agency, while also pledging the cooperation of the staff for the success of the Agency.

Recall that on March 11, 2024, President Bola Tinubu approved the appointment of Dr. Dayo Mobereola to serve as the DG of the NIMASA for a renewable term of four years.

Dr. Mobereola holds a Ph. D and an M. Sc in Transport Economics from the University of Wales, United Kingdom.

He is a fellow of the Chartered Institute of Transport, England, and a fellow of the same institute in Nigeria.

He was the Managing Director of Lagos Metropolitan Area Transport Authority (LAMATA) from 2003 to 2015 and the Commissioner for Transportation in Lagos State from 2015 to 2016.

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NIMASA DG: Jamoh Hands Over To Offodile

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Outgoing Director-General, the Nigerian Maritime Administration and Safety Agency (NIMASA), Dr. Bashir Jamoh has handed over the affairs of the Agency to the Acting Director-General, Hon Chudi Offodile.

The change of baton ceremonies took place at NIMASA Towers in Victoria Island, on Monday.

Biztellers reports that Hon Offodile, was NIMASA’s Executive Director, Finance and Administration, before his new role.

Dr. Jamoh handed over to Hon Offodile in compliance with the Federal Government Establishment Circular tagged “End of Tenure Processes for Heads of Extra-Ministerial Departments, Director-Generals, Chief Executive Officers of Parastatals, Agencies, Commissions, and Government-Owned Companies and Succession Guideline” dated 4th December 2017.

Dr Jamoh’s tenure expired on March 10, 2024.

He expressed gratitude to the Federal Government for giving him the opportunity to serve in the capacity as Director General and urged the next leadership of the Agency to consolidate on the gains of the past four years.

He said, “I wish to express gratitude to Almighty Allah and the Federal Government for the privilege given me to serve Nigeria in this capacity, as I count myself a privileged Nigerian to have occupied this position, while also contributing my quota to the Nigerian maritime sector.

“Let me also use this opportunity to assure the staff of the Agency that wherever I am, I will still remain a part of this family; a place I have spent the active 30 years of my life.”

He also used the opportunity to thank staff of the Agency for the cooperation enjoyed and their professionalism in assisting the Agency in the realization of its mandate. He enjoined them to keep up the good work and cooperate with the new leadership of the Agency.

On his part, Hon Offodile thanked Jamoh for bringing his wealth of experience to the sector, while also stating that the expertise of the outgoing DG would continue to be required in the industry.

“I want to express my gratitude to the outgoing DG for being a guide to me upon assumption of office as the Executive Director, Finance & Administration, four years ago. The industry will continue to call on you for your expertise,” the Acting DG said.

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