The place of error-free patients’ record keeping, accessibility and coordination, which technology can ensure to improve current standards in Nigeria’s health management sector cannot be overemphasized.

These came up at a webinar, where Chief Executive Officer, SYNLAB Nigeria, Kenneth Okolie harped on revolutionizing patient care.

He advocated that the effective use of electronic health records would come with the benefits of centralized patient information, healthcare coordination, and the tracking of patient outcomes.

According to Okolie, resorting to use of electronic health records requires adhering to standards, use of common data sets, consent management, training and education, testing and certification, as well as participating in health information exchange, to facilitate real-time informed decision-making in patient care.

Consequently, he urged the industry to embrace an effective regulatory framework to ensure industrywide compliance to these requirements by healthcare institutions.

In the same vein, Managing Director/CEO, Private Sector Health Alliance of Nigeria (PSHAN), Tinuola Akinbolagbe, expressed the view that healthcare workers should collaborate in ensuring quality patient care decision-making.

Such interdisciplinary collaboration, she maintained had become necessary to achieve the desired health outcome for the patient.

Akinbolagbe added that patient education and effective collaboration with the patient’s family are necessary to ensure that the health institution and the family do not work at cross-purposes in the patient care process.

On his part, Chief Executive Officer, Leadway Health, Olatokunbo Alli, called for trust and transparency in shaping the patient’s journey.

According to him, that trust and transparency are the foundation of effective customer service for which he urged health institutions to build by maintaining openness in their dealings with patients.

He maintained that health institutions should be thoughtful about their communication with patients, because it sets the tone for the patient’s journey.

He emphasized the need for clear, unambiguous, and empathetic communication, stressing that listening to and validating the patient’s concerns, would enhance the quality of their experience as customers.

The alleged mastermind behind the violent assault on the Abuja-Kaduna passenger train in March 2022, identified as Ibrahim Abdullahi, also known as Mandi, has been apprehended by the police.

Public Relations Officer ACP Olumuyiwa Adejobi revealed during a press briefing in Kaduna on Thursday that the suspect was also involved in the abduction of students from Greenfield University in 2021.

Following Mandi’s arrest, police confiscated 48 AK-47 rifles and are currently working to trace his sponsor and the source of the weapons.

More to follow…… 

Numerous individuals sustained injuries following a confrontation between rival groups in the Ile-Epo vicinity of Lagos State.

According to reports, the altercation erupted within the local market on Wednesday night and persisted into Thursday morning.

During the clash, several shops were set ablaze, and merchandise was vandalized. Despite efforts by law enforcement, the intervention was hindered by the aggressors.

This morning, a fire service truck attempting to enter the market was compelled to retreat after being bombarded with stones by unidentified assailants.

See video below: