NEWS
On SYNLAB Nigeria’s Secured Patient Portal, Test Result Delivery’s Safe Alternative
In the bid to address the dangers associated with emailing test results of patients, SYNLAB Nigeria, a member of the SYNLAB Group, with ISO15189 Certification in medical diagnostic services, has come up with a secured patient portal as a safer alternative.
Biztellers reports that SYNLAB is a global diagnostic service provider with presence in 35 countries and over 30 active locations across Nigeria.
According to SYNLAB Nigeria its secured patient portal has numerous advantages such as, restricted access which confers on the portal offers a more controlled environment for accessing test results.
It pointed out that the individualised log-in credentials, drastically reduces the risk of unauthorised access, ensuring that only the intended recipient or the patient, can gain access to the confidential health information.
Still on the features, SYNLAB Nigeria highlighted that it comes with enhanced encryption.
It was gathered that this added layer of security, safeguards the transmission and storage of test results, protecting them from interception by malicious entities.
The SYNLAB Nigeria’s patient portal has a user-friendly interface, which ensures that patients could easily access and intuitive advantage of by registering on the firm’s website.
On the SYNLAB Nigeria’s website, it stated, “They can also contact our customer support on [email protected], WhatsApp 08104607653 or walk into any of our 32 physical locations across the country to register”.
Using the patients’ portal, SYNLAB Nigeria maintains has become necessary because while the convenience of email is unquestionable, the risks associated with transmitting sensitive health information, such as test results, cannot be ignored.
“In an era where individuals access their email on various devices, the potential for unintended exposure is a critical concern.
“By embracing the secured patient portal, patients can avoid these risks, ensuring that they access their test results in a secure and confidential manner.
“Beyond safeguarding sensitive information SYNLAB also seeks to foster a culture of privacy and security in healthcare interactions through the adoption of the patient portal,” it added.
The diagnostic expert noted that unintentional access compromises patients’ privacy with high potential for ethical and legal issues.
To drive the point home, SYNLAB Nigeria share a case scenario, using fictitious names.
It stated, “Sarah, wrestling with the news of an unplanned pregnancy, had decided to confide in her mother when the time was right. However, the delicate balance of trust was disrupted when the mother, Anne, curious about an email notification on the shared family computer, opened a document containing Sarah’s test result.
“The consequences of this unintended intrusion were felt immediately. Instead of the empathetic and supportive conversation that Sarah had hoped for, Anne’s discovery led to a confrontational exchange fuelled by emotions of betrayal and disappointment.”
SYNLAB Nigeria opined that this possible scenario draws attention to the inherent risks associated with delivering sensitive test results via email.
“In an age where digital communication is commonplace, the convenience of email often comes at the cost of privacy, as demonstrated in the story of Anne and Sarah.
“The email, a seemingly innocent means of communication, became a channel for unintended consequences. It allowed Anne access to information that Sarah had not yet shared, and the resulting breach of trust altered the trajectory of their relationship,” it added.
The diagnostic expert, also noted that Anne’s inadvertent access to Sarah’s test results underpinned the potential for unintended recipients to view confidential information.
It is the considered opinion of SYNLAB Nigeria that in the healthcare space, where privacy is paramount, this poses a significant risk to patient confidentiality.
Against this backdrop, SYNLAB Nigeria highlighted other dangers of emailing patients’ diagnostic results, as lack of encryption, saying emails, even those containing sensitive health information, were often transmitted without end-to-end encryption.
The firm also pointed out that absence of encryption exposes the data to potential interception, especially when accessed on public networks, adding that it further jeopardises the confidentiality of the test results.
Expatiating on limited control, it said when an email is delivered, control over who can access the information diminishes using the case point of Anne and Sarah, adding that lack of control over who could view the results led to a breach of Sarah’s privacy and a breakdown in trust.
It also raised the issue of digital sharing, which might be indiscriminate.
SYNLAB Nigeria noted that once someone accesses a digital document, the person could easily share it in one click to anyone else.
“The document alone can be transferred to other platforms and shared or the whole mail can easily be shared. Imagine that Anne, shared Sarah’s result to her father and siblings immediately she saw it,” it pointed out.
SYNLAB Nigeria is the leader in medical diagnostic services and specialty testing in Europe and offers a full range of innovative and reliable medical diagnostics to patients, practising doctors, hospitals and clinics, governments and corporates.
The Federal Capital Territory (FCT) Police Command has warned motorists against driving against traffic, popularly known as one-way, cautioning that influential connections or calls from senior police officers and government officials will not shield offenders from prosecution.
The Command said the practice, particularly around road construction sites, diversion points and restricted routes, poses serious risks to lives and property.
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In a press statement issued on Monday, November 9, the FCT Police Public Relations Officer, SP Josephine Adeh, said the Command was concerned about the increasing disregard for traffic regulations by motorists who deliberately drive against traffic, ignore road signs and bypass designated diversions to avoid congestion.
Adeh stressed that no individual, regardless of status, position or connections, would be exempted from the consequences of violating traffic regulations.
She disclosed that the Commissioner of Police, CP Ahmed Muhammad Sanusi, had directed the Command’s Motor Traffic Department (MOTOPOL) and all Divisional Traffic Officers (DTOs) to collaborate with the Federal Road Safety Corps (FRSC) and other relevant agencies to intensify enforcement operations.
According to the statement, the directive includes the arrest and immediate prosecution of motorists caught driving against traffic or disobeying lawful traffic instructions.
The Commissioner also warned police officers involved in the enforcement exercise against exploiting the operation to extort motorists, stressing that any officer found engaging in such misconduct would face disciplinary action in line with existing police rules and regulations.
The Command urged motorists to exercise patience, obey traffic signs and follow instructions from authorised traffic officers, noting that saving a few minutes through reckless driving was not worth the risk of losing lives or damaging property.
It also called on residents to remain security-conscious and report suspicious persons or activities to the nearest police station.
The Command provided the following emergency contact numbers for security-related reports: 08032003913 and 08061581938.
The Commissioner of Police, Federal Capital Territory (FCT) Command, CP Ahmed Muhammad Sanusi, has inspected security deployments at churches across the territory, urging officers to maintain professionalism and vigilance during religious activities.
The inspection was disclosed in a statement issued on Sunday by the FCT Police Public Relations Officer, SP Josephine Adeh.
Sanusi conducted the inspection on November 8, 2026, to assess the operational readiness of personnel deployed to worship centres and evaluate security arrangements for residents and worshippers.
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The exercise followed a similar inspection of mosques across the FCT on Friday, November 6, as the Command sustained efforts to strengthen security around religious centres.
During the visits, the police commissioner charged officers to remain professional and responsive in the discharge of their duties.
He also commended residents for their peaceful and orderly conduct following mosque and church services, noting that public cooperation remained essential to maintaining security and public order across the territory.
The commissioner urged residents to continue cooperating with the police and other law enforcement agencies, remain security-conscious and promptly report suspicious persons, movements or activities to the nearest police station.
He further encouraged residents to utilise the Command’s emergency lines, 08032003913 and 08061581938, to report security concerns.
Adeh said the Command’s Public Relations Office remained open and accessible to members of the public for enquiries, complaints, information and other security-related matters.
The FCT Police Command reiterated its commitment to protecting residents and worshippers and maintaining security across the Federal Capital Territory.
Vice President Kashim Shettima has arrived in Uyo, the Akwa Ibom State capital, for the All Progressives Congress (APC) presidential campaign rally ahead of the 2027 general elections.
The development was disclosed on Friday by Stanley Nkwocha, Senior Special Assistant to the President on Media and Communications in the Office of the Vice President.
Akwa Ibom occupies a strategic position in President Bola Ahmed Tinubu’s Renewed Hope Agenda, with major federal investments expected to strengthen infrastructure and economic activities across the state.
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One of the major projects is the Lagos–Calabar Coastal Highway, which has an approximately 82.8-kilometre stretch passing through Akwa Ibom.
The project, according to the statement, “promises improved connectivity, expanded trade, greater investment and new economic opportunities for communities across the region.”
Beyond infrastructure, the administration’s interventions in education, agriculture, healthcare, youth empowerment and social protection are also designed to improve livelihoods and broaden economic participation.
The Nigerian Education Loan Fund (NELFund) is among the initiatives highlighted, complementing Governor Umo Eno’s investments in roads, aviation, tourism and human capital development.
The statement noted that the Uyo rally provides “another opportunity to strengthen the APC’s growing political presence in the South-South and make the case for continuity in 2027.”
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