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Entrenching Trust In Medical Laboratories Through Service Quality, ISO 15189 Accreditation

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Synlab Nigeria

Relevant stakeholders opine that trust and quality are paramount in the realm of healthcare.

Patients rely on medical laboratories for accurate and reliable test results, as the foundation of diagnosis and treatment.

Hence, the ISO 15189 accreditation stands as a beacon, because it guides laboratories towards the establishment of a stringent quality management system.

Biztellers reports that the ISO 15189 is an international standard specific for medical laboratories. It outlines the requirements for quality and competence that laboratories need to meet to ensure accurate and reliable testing, calibration, and sampling processes.

This is why accreditation against this standard indicates that a laboratory has not just established, but is operating a quality management system and adheres to stringent requirements of the standard.

This clarification highlights the multifaceted benefits of ISO 15189 accreditation in enhancing patient trust and service quality within medical laboratories.

What then are the benefits of ISO 15189 accreditation to the provision of medical laboratory services?

A Vivid Scenario

Supposing that a patient, Adeola Adeolu (not real names), seeks diagnostic services at SYNLAB Nigeria.

And assuming that he was initially hesitant about the accuracy of test results, his concerns could be assuaged upon learning from his referral doctor that SYNLAB Nigeria does not compromise on quality because of its ISO 15189 accreditation.

Knowing that SYNLAB has this accreditation instills confidence in Adeolu, because it reinforces the reliability and credibility of the laboratory’s services.

Armed with the trust, Adeolu proceeds with the tests, confident in SYNLAB Nigeria’s commitment to excellence.

Biztellers shares below discerning members of the public look out for the ISO 15189

  1. ISO 15189 accreditation requires medical laboratories to adhere to a comprehensive framework for implementing quality management systems in order to ensure consistent and reliable test results. Such a guide enables organizations to access best practices and consistently implement them.
  2. Adhering to ISO 15189 standards requirements enhances patient safety by minimizing errors and ensuring accurate diagnostic outcomes. Adeolu’s confidence in accepting to run tests at SYNLAB Nigeria because of its ISO 15189 accreditation hinges on his belief that he would get accurate results.
  3. ISO 15189 accreditation elevates the global recognition of medical laboratories, facilitating collaborations and partnerships with healthcare institutions worldwide. Customers of an ISO 15189 certified laboratory can be confident that the result they receive from their laboratory will be acceptable across the globe.
  4. Accreditation under ISO 15189 indicates that the laboratory is meeting regulatory obligations, promoting ethical practices and is a legally responsible organization.
  5. Emphasizing staff competence and training, ISO 15189 accreditation affirms that laboratory personnel possess the necessary skills to maintain high-quality standards in laboratory operations. ISO 15189 accredited laboratories pay attention to staff training, recognizing that maintaining high quality requires having highly competent team.
  6. ISO 15189 standard requirements incorporate risk management principles, enabling laboratories to identify and mitigate potential risks effectively, thus ensuring patient safety. It fosters a culture of continuous improvement within medical laboratories, driving innovation and excellence in service delivery.
  7. ISO 15189 accreditation distinguishes laboratories as leaders in quality healthcare delivery, providing a competitive advantage and attracting patients and healthcare providers seeking reliable diagnostic services.

Conclusion

The ISO 15189 accreditation serves as a symbol for excellence in medical laboratories, enhancing patient trust and assuring service quality.

SYNLAB Nigeria’s embrace of this international standard and compliance with its requirements solidifies its position as a trusted partner in healthcare delivery. As the healthcare landscape evolves, ISO 15189 accreditation will remain indispensable tool, driving innovation, patient-centered care, and unwavering confidence in medical laboratories worldwide.

About SYNLAB Nigeria

SYNLAB Nigeria is a member of the SYNLAB group, with presence in 35 countries in four continents.

The organization has over 30 active locations across Nigeria and has been ISO 15189 certified since 2006.

SYNLAB Group is the leader in medical diagnostic services and specialty testing in Europe.

The Group offers a full range of innovative and reliable medical diagnostics to patients, practicing doctors, hospitals and clinics, governments and corporates.

Providing the leading level of service within the industry, SYNLAB is the partner of choice for routine and specialty diagnostics in human and veterinary medicine. The Group continuously innovates medical diagnostic services for the benefit of patients and customers.

SYNLAB holds leading positions in most markets, regularly reinforcing the strength of its network through a proven acquisition strategy.

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Dangote Refinery IPO: Why Nigerians Are Being Urged to Own a Stake in Oil Business — Madaki Ameh

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Oil and gas expert and Convener of the Oil, Gas and Power Forum, Madaki Ameh, has urged Nigerians to take advantage of the Dangote Refinery Initial Public Offering (IPO), describing it as a rare opportunity for ordinary citizens to own a stake in one of the country’s biggest refining businesses.

Ameh said the IPO, priced at ₦525 per share, has created an accessible entry point for Nigerians who want to participate in the oil and gas industry, noting that investors can buy shares with as little as ₦5,000.

He made the remarks while speaking on Arise News, where he described the offer as an opportunity Nigerians should seriously consider.

ALSO READ: Africa’s Biggest IPO: Dangote Promises Strong Returns, Generational Wealth for Investors

“The Dangote Refinery IPO gives Nigerians a rare opportunity to own a piece of a refinery. Most of us will not be able to build our own refineries in our lifetime, so this is a very good opportunity.

“The IPO is coming at an extremely good price—at 525 Naira per share, the shares are worth less than $1 (around 30 cents). Nobody would sell shares of an organization like Dangote Refinery for that low.”

According to Ameh, the relatively low entry point could generate significant interest among retail investors and potentially lead to substantial oversubscription.

“Ordinarily, I expect a huge level of interest—maybe a 200% to 300% oversubscription within a month. They have made it easy for anyone to buy; if you have up to 5,000 Naira, you can own a piece of Dangote Refinery. It is a very smart, strategic move,” he said.

Shares Could Double Within Six Months

Ameh also projected significant growth in the value of the refinery’s shares, citing plans by the company to increase its refining capacity from 650,000 barrels per day to 1.4 million barrels per day.

“From the way this IPO is priced, and considering that the refinery plans to double its capacity from 650,000 barrels per day to 1.4 million barrels per day in a short while, informed investors see that these shares are priced almost like penny stocks with the capacity to double within six months.

“In an inflationary environment, money kept in the bank loses value. Putting your money here is a prudent choice, as it can grow exponentially within a short time.”

He encouraged Nigerians to consider participating in the IPO, arguing that the minimum investment required was relatively small compared with the potential opportunity.

“As they say, no risk, no reward. If the risk threshold is low—5,000 Naira can hardly buy a decent meal in this country—and people are not ready to take a chance to buy ten shares, then they are not ready to make money.

“Nigerians should encourage themselves to be part of this massive business. This is money you make even while sleeping once you have investable funds.”

Dangote Should Be Encouraged

Ameh also dismissed concerns that the Dangote Refinery could create a monopoly in Nigeria’s oil and gas sector, arguing that the company should instead be encouraged for taking the risk of investing billions of dollars in domestic refining.

He recalled that Dangote began developing the refinery about a decade ago, at a time when there was uncertainty over whether the massive project would be completed.

“Dangote started this refinery about ten years ago when nobody gave him much of a chance. Dangote took personal courage and committed his own resources, recognizing that the future still required refining.

“He set up a private refinery that is now operational and delivering value. Now he is going to Kenya to set up another massive refinery in East Africa to handle the oil and gas value chain in that region.”

Responding to concerns about competition, Ameh argued that other investors had opportunities to establish refineries but failed to commit the necessary resources.

“People complain about a monopoly, but nobody prevented others from doing business. Many people hold refinery licenses today and have not laid a single brick.

“A man who had the courage to take the bull by the horns should be encouraged to reap the benefits. I fully align with the need to continue encouraging private industry, and Dangote is leading the way in Africa.”

He further argued that the risks associated with Dangote’s investment should be viewed in the context of the enormous scale of the project.

“The risks mentioned are minimal when looking at the entire risk profile. Dangote knows how to manage big companies. For a private individual to import and install every component shows immense confidence in this economy. We need many more investors like Dangote doing this level of work,” Ameh told Arise News.

Ameh Wants Government to Sell Crude to Local Refiners at $10

Beyond the IPO, Ameh called for broader reforms in Nigeria’s oil industry, including the sale of crude oil to domestic refiners at wellhead prices of no more than $10 per barrel.

He said the policy would strengthen local refining, increase domestic production and reduce the foreign exchange burden associated with importing refined petroleum products.

“Since 2012, I have consistently advocated that Nigeria needs a strategic plan to exit OPEC at some point. We have no business selling unrefined crude oil; we should refine everything we produce.

“Producing between 1.7 and 1.8 million barrels in total is not enough to grow this economy to where it ought to be.”

Ameh argued that the government should shift the focus of petroleum subsidies from consumption to production.

“The country needs to shift the subsidy from the consumption end to the production end. If you sell crude oil at the wellhead cost (which should not be more than $10 a barrel) to local refiners, you energize the economy significantly.

“This stops the drain on foreign exchange from importing products we can produce in abundance locally.”

Dangote Should Enter Upstream Sector

Ameh also called on Dangote to consider entering the upstream oil sector to secure crude feedstock for the refinery, particularly as its refining capacity expands.

“The government should encourage Dangote to enter the upstream sector himself to produce the feedstock for his refinery. When he expands to 1.4 million barrels per day and starts production in Kenya, finding enough crude to refine will become difficult.”

He said the government could support backward integration by allocating oil-producing assets to serious local refiners.

“If we have serious local refiners, why not farm out acreages in prolific fields and allow them to engage in backward integration? That way, the refinery produces its own feedstock,” he said.

Dangote Refinery Shares Could Double By December

Ameh further expressed optimism about the valuation prospects of Dangote Refinery, saying its share price could almost double or more than double by December 2026.

He linked the projection to expected strong demand for the refinery’s products in both domestic and international markets.

“When Dangote says the refinery will be the most valuable by December, he means that based on current projections and demand both locally and internationally, the value of these shares on listing could almost double or more than double by the end of the year,” Ameh said.

The comments come as the Dangote Refinery IPO attracts growing attention from Nigerian investors, with the offer providing retail investors an opportunity to participate directly in the ownership of a major player in the country’s oil and gas value chain.

However, while Ameh expressed strong optimism about the potential returns, investment in equities remains subject to market risks, and future share-price performance is not guaranteed.

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Shettima Returns To Nigeria After High-Stakes BRICS Summit In India

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Vice President Kashim Shettima has returned to Nigeria after representing President Bola Tinubu at the 18th BRICS Leaders’ Summit in New Delhi, India.

Shettima’s return followed a series of high-level engagements focused on strengthening Nigeria’s economic and diplomatic interests and expanding the country’s partnerships with BRICS member and partner countries.

According to a statement issued on Tuesday by the Senior Special Assistant to the President on Media and Communications, Office of the Vice President, Stanley Nkwocha, Shettima participated in high-level sessions at the summit and held bilateral meetings with key international leaders.

ALSO READ: BRICS 2026: Modi Seeks More Nigerian Crude as Shettima Meets Indian PM

Among his major engagements was a meeting with Indian Prime Minister Narendra Modi, where discussions focused on strengthening economic ties between Nigeria and India.

The discussions covered renewed crude oil trade, investment, pharmaceuticals, defence, digital technology, fintech, renewable energy and other strategic sectors.

Shettima also met with the Director-General of the World Trade Organisation, Dr Ngozi Okonjo-Iweala, reaffirming Nigeria’s support for multilateralism and a more inclusive global economic order.

At the BRICS summit, Shettima delivered President Tinubu’s message calling for reforms of global governance structures and international financial institutions to reflect current economic realities.

He also positioned Nigeria as a gateway to Africa’s expanding market under the African Continental Free Trade Area.

Nigeria further used its participation at the summit to deepen engagement with BRICS member and partner countries in key sectors, including agriculture, artificial intelligence, digital infrastructure, manufacturing, healthcare, energy and human-capital development.

The Vice President’s participation forms part of the Federal Government’s broader efforts to strengthen Nigeria’s international economic partnerships, attract investment and create new opportunities across strategic sectors of the economy.

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Tension in Sokoto as Govt Shuts Mosque After Cleric’s Stabbing

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Tension has heightened in parts of Sokoto metropolis following the stabbing of an Islamic cleric, Musa Lukuwa, shortly after Friday prayers, prompting the state government to shut the mosque where the incident occurred.

The Sokoto State Government ordered the immediate closure of the Lukuwa Jumu’at Mosque in Mabera and declared the facility a crime scene pending the outcome of investigations.

The government also ordered a full investigation into the stabbing of the cleric and the subsequent killing of his alleged attacker by worshippers.

SEE MORE: 2027 Presidency: Sokoto ADC Adopts Atiku as Preferred Candidate

The directives were contained in a statement issued on Tuesday by the Director-General, Media and Publicity, Government House, Abubakar Bawa.

According to the Sokoto State Police Command, the alleged attacker used a knife to assault Lukuwa after the Friday prayers before worshippers overpowered and beat him to death.

Police spokesperson, Ahmad Rufa’i, said the command received a distress call at about 1:50pm concerning the incident.

He said preliminary investigations showed that the alleged assailant entered the mosque after the prayers and attacked the cleric.

Lukuwa was subsequently taken to hospital for treatment.

Following the attack, the cleric appealed for calm, saying he was in stable condition and urging his followers not to retaliate or take any action capable of escalating the situation.

Explaining the mosque’s closure, the state government said the measure was necessary to enable security agencies to conduct a thorough investigation.

“The government has ordered a full investigation into the attack and killing at Musa Lukuwa Jumu’at Mosque, Mabera, and ordered the closure of the mosque (crime scene) till further notice,” Bawa said.

The government also constituted a committee of Islamic scholars, known as ulamas, to investigate the immediate and remote causes of the religious tensions and advise the administration on appropriate measures.

“The State Government has constituted a committee of ulamas to examine the remote and immediate causes of such crisis, and to advise the government on the appropriate measures to be taken in the interest of the state,” the statement said.

The government further dissociated itself from anyone who, under the guise of religion, engages in acts it considers disrespectful to Prophet Muhammad, his parents, household and companions.

It reaffirmed its “total obedience and respect” for the Prophet and urged residents to continue demonstrating love and compassion towards him.

The administration also appealed to residents to refrain from making inciting statements capable of worsening the situation.

“The Government has appealed to people in the state to desist from incisive statements that could jeopardise the peaceful coexistence that Sokoto is known for,” Bawa said.

The state government assured residents of its commitment to protecting lives and property across Sokoto State and urged members of the public to remain calm as investigations continue.

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